Our Product Privacy Promise

A commitment to transparency and mindfulness in our relationship with you and our artisanal creations.

The Essence of Our Promise

At solxifavr, we believe the relationship between you and our products should be as pure as the ingredients we carefully select. Our privacy approach reflects the same intention and mindfulness that goes into crafting each of our wellness offerings.

Product Origins & Transparency

We believe you deserve to know the story behind each product you bring into your sacred space:

Every ingredient is meticulously sourced and documented with origin information
Batch numbers allow us to trace each product's creation journey
We maintain detailed records of harvesting locations and methods
Australian-based suppliers are prioritized whenever possible
We track sustainable harvesting practices for all botanical ingredients

This information is collected and maintained to ensure product integrity and to provide you with complete transparency about what you're bringing into your home and body.

Your Sacred Product Journey

When you interact with our products, we honor that relationship by safeguarding:

Your personal preferences for scent profiles and crystal selections
Information about sensitivities or allergies you've shared with us
Your product usage patterns to help us recommend complementary items
Feedback you provide about your experience with specific products
Custom product requests and personalization preferences

This information is used solely to enhance your experience with our products and to help us craft future offerings that align with your needs.

Product Safety & Quality Assurance

To maintain the highest standards for our artisanal creations:

We document each production step from raw material to finished product
Shelf-life tracking systems ensure you receive only the freshest items
Quality assurance testing results are stored for each product batch
Environmental conditions during creation are monitored and recorded
Artisan techniques and methods are documented to maintain consistency

This information is essential to our commitment to safety and excellence, allowing us to continuously refine our craft while ensuring your wellbeing.

Your Product Purchases

When you invite our creations into your life, we safeguard the transaction:

Payment information is processed through secure, certified gateways
Shipping details are used solely for delivering your products
Purchase history helps us understand which creations resonate with you
Product recommendations are based on your unique preferences
We never share your purchase information with third-party marketers

This information allows us to serve you thoughtfully while respecting the sacred nature of our exchange.

Connect With Us

If you have questions about our products or how we handle information related to them, we welcome your inquiries with open hearts:

products@solxifavr.store

+61 2 8115 4121

123 Harmony Way, Bondi Beach, NSW 2026

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